How Our Virtual Assistants Help Small Businesses
Case Study: Chartmetric
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Working with a small business can be one of the most rewarding parts of working as a virtual assistant. In this case study, we will zero in on one of our absolute favorite small-business clients, Chartmetric.
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Chartmetric is an all-in-one platform that provides comprehensive streaming and social data for music industry professionals to create successful careers in music. This powerhouse small business has been on our client list for over a year now and has become one of our most valued and trusted clients.
The Chartmetric team originally reached out to us back in the fall of 2020 looking for virtual assistant help in their billing department. Like many small businesses, they were looking for admin support in one particular area and were not in the market for a full-time employee. The First Pick VA Group was able to connect them with a versatile and hard-working assistant to help them manage their billing department. While working together, the First Pick VA Group has helped them collect over $250,000 worth of overdue invoices, maintain a happy client base through personalized support for their customers, and has provided dynamic and active help for both them and their customers - all without them having to pay an arm and a leg for a full-time employee.
The Chartmetric team originally reached out to us back in the fall of 2020 looking for virtual assistant help in their billing department. Like many small businesses, they were looking for admin support in one particular area and were not in the market for a full-time employee. The First Pick VA Group was able to connect them with a versatile and hard-working assistant to help them manage their billing department. While working together, the First Pick VA Group has helped them collect over $250,000 worth of overdue invoices, maintain a happy client base through personalized support for their customers, and has provided dynamic and active help for both them and their customers - all without them having to pay an arm and a leg for a full-time employee.
What to hear what the Chartmetric Team has to say about us:
*****
"Very happy with Camryn's performance. Fantastic partner! So glad that I found the First Pick VA Group. Amazing service with great efficiency."
*****
"Very happy with Camryn's performance. Fantastic partner! So glad that I found the First Pick VA Group. Amazing service with great efficiency."
Like Chartmetric, many small businesses could benefit from the tangible impact that a dedicated freelancer can have on their business and employees.
Below are just a few ways that The First Pick VA Group could help your small business:
- Calendar and scheduling support for you and your management team
- - Travel planning and scheduling
- - Billing, bookkeeping, or invoicing support
- - Customer support
- - Having a catch-all
- Let's dive into these in more detail:
- Calendar and scheduling support for you and your management team:
Scheduling can take up a lot of time that could otherwise be spent on more important tasks. Bringing on a VA can streamline your calendar and scheduling process and help your team stay efficient and productive. Free up time for what really matters in your business! - Travel planning and scheduling:
Are you looking to plan travel for you, your team, or a company event? A virtual assistant can help take the stress of travel planning off of your plate and keep everything organized and running smoothly so you can actually focus on the event or trip. - Billing, bookkeeping, or invoicing support:
Very few small businesses need a full-time bookkeeper - by using a VA, you can get the help you’re looking for without having to pay for extra time. Efficiency and cost-effectiveness! - Customer support:
Poor customer support is one of the most popular complaints among customers for businesses of every size. Hire a virtual assistant that can take customer support off your plate so you can free up valuable space in your schedule while still making your customers happier! - The catch-all:
Having someone in your corner to serve as a catch-all for your small business can help alleviate stress, manage client expectations, and free up your time. Whether it's pop-up research, a last-minute form request, or errands you know you just can’t get to, having a virtual assistant on stand-by means having peace of mind.
Are you considering getting started with a virtual assistant for your small business? Have questions or concerns about getting started? Schedule a FREE consultation with our Team Lead and VA expert Camryn here to learn more!